
Sean Prescott
Since moving to Octopus Energy, all the issues I had with my previous supplier have been fixed. smart meter now sends data. I would definitely recommend going on the tracker tariff and getting the Octopus home mini, which shows live electricity data. The app works very well. I only have one criticism of the app. The app should notify me of energy saving events and free energy events. it currently does not notify these events. Instead, I only receive emails about it. So only 4 stars
14 people found this review helpful
Octopus Energy
October 19, 2025
Thatās a great suggestion, Sean š Itās on the list! š

Geraldine Knights
I really don't like the latest update. Although including the daily standing charge in each days usage is not a bad thing, now it's really difficult to see the daily breakdown- it's all under my finger tip! If I adjust my finger to be able to see the breakdown then I can't see the date. Before you added all this extra info, a simple tap revealed the usage and the date.
17 people found this review helpful
Octopus Energy
May 11, 2025
Thanks Geraldine, weāll continue testing how it displays on different screen sizes and make adjustments. For now you can tap and drag your finger to see the cost breakdown š

N Day
okay, but no reason to use, as the web interface has more features. What's the point of an app, if you have to use your browser to do various things - like signing up for power ups and power downs? An app should be more powerful, not less. in this case, why not have -say - notifications when saving sessions are about to start and end, and also a copy of the info available on the smart meter?
Octopus Energy
November 15, 2025
Hi there, thanks for sharing. Weāre rolling out app notifications for Free Electricity sessions, and more to come now Saving Session season is starting. Check out our Octopus Home Mini to give both the app and your online dashboard live energy figures directly from your electricity and gas meters šš