
A Google user
I have mixed feelings about the app. You can only pay by CC from inside the app, from the web page also Klarna is possible. Search does not find certain products, editing account details is not possible or at least very limited. The list of shops is not up-to-date - permanently closed shops like Bremen or Oldenburg are still shown on the map. On the plus side, it is an easy browse through the offerings with lots of information about the items.
3 people found this review helpful

Whitney McDearmon
This app is always terrible. So slow to load. will have a promo on landing page that will disappear with no way to get it back. This week there was one that said " free Halloween treat purchase now through October 31st."No promo code, but on 10/24 this disappeared. No way to save your cart. Images don't load. Consistently the most glitchy app that I have to restart multiple times just to add things to cart or look at even the picture of a product.
1 person found this review helpful

Sarah Taylor
Love Lush...hate the app! I can't understand how this passed UAT, the menus to find products are annoying and inefficient, making it hard to find what you want. I only got the app to get £3 credit...which was never added to my account. The credit card expiry field populates randomly then won't let you type over or delete?! Adding and removing to your basket is glitchy, and I can't add a local store. Why bother with an app and produce something so bad?! Save time, go in-store.
6 people found this review helpful