
Ken Bonnett
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Had my ReSound for a week now; going OK until day 5 when it wouldn't open because it was, it said, disconnected. The verbose, cryptic and convoluted little instruction manual says nothing about that, so I found someone on Reddit had posted a workaround, which I tried, and now I get a blank screen and no workaround to be found. For +$7000, not off to a good start. I see no phone support, and for that money, not having a manual that's clear and comprehensive will probably be a deal-breaker for me.
2 people found this review helpful
GN Resound
November 6, 2025
We sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.

Connie Reed
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the app works when it stays connected, but it is very limited. I want more control. I want to choose to hear audio through the headset, choose to answer the phone in the ear pieces. do not use the mics either. this interferes with my car system when driving and someone calls. let me turn it off and on manually and default to off. speaking of which, sound settings defaulted to 'noise filter' would be better when first turning on. it's harsh as it is. especially as it takes so long to connect.
2 people found this review helpful
GN Resound
November 6, 2025
We sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.

Paul Rawlings
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When using the hearing aid microphones for phone calls the audio quality is very weak and choppy. I can't find anyone who can help to solve this problem. Resound appears to rely on the audiologists to do all tech support and that's not their area of expertise. After submitting the review, I received a link to contract tech support. I submitted details of three different problems and I'm waiting on a response.
GN Resound
November 6, 2025
We sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.