
Nami C.
I liked this & would've continued to use it if not for its very misleading plan activation situation. It made it seem like after my initial free trial ended I'd be able to continue using it, just without premium features, which I was fine with. However, that is not the case. Once your trial ends, you lose access to everything & if you want to continue using it or just want to be able to see what you spent a lot of time setting up, you have to pay. Had I known that, I never would've used it.

Angela Harvey
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Don't use this booking platform. Once free, now lots of hidden costs. A ridiculous 20% of sales for first time customers booking through their marketplace. Plus a monthly fee to use it, plus costs for texts! I chose to shut it down and asked them to remove my bank account. This hasn't been done and they are still taking fees out of my account. It's very hard to contact them to make changes. Extremely unethical, money grabbing booking platform. DO NOT USE.
4 people found this review helpful

robyn Lozada
Suddenly charging $300+ a year! I am a solo practitioner, this is a HUGE monetary hit. To go from a $0 plan to $300+ is absolutely absurd. with almost NO added features from making that jump! I would pay $40/year for text messages and for the new client fee on the free plan. to be clear out of 4 years of using this app it bought only one client to me. all others driven to MY booking page by ME. and I still had to pay them $20+? I will be leaving.
16 people found this review helpful
Fresha.com
9 September 2025
We understand the change feels big, especially for solo practitioners. Over the years, we’ve added many powerful features to support business growth, and the subscription helps us continue improving. We truly value your feedback and will share your thoughts with our team.