Marshall Voice

Needs a desperate update - Obselete for new phones. Changed WiFi and had to reset through the App and wasn't working. After 24hours of investigating and trying get Alexa to work I found that if you have a far older phone/Android system the App will work, this is why it wasn't working through my latest phone. Trying on any new device it will simply not process or work, I can see people have raised with Marshall but no update has been done since summer '23.

No stars for this app. Reason, it simply doesn't connect to wifi regardless of what you do. I've been on to the technical support on numerous to try and resolve this bit to no avail. I have had replacement speakers, again still no joy. All other devices in the house can connect effortlessly. Clearly this is an ongoing issue judging by similar reviews. It's got to the stage now where the helpdesk just ignore customers to avoid the hassle. Despicable service. Zero stars.

This app won't be updated anymore. This app simply doesn't work with new phones. They released Stanmore II Voice in 2018 just to abandon it 5 years later. I bought it in 2020 when it was still their latest model just to lose support in 2023 (last time this app was updated). Their other apps are updated. I just binned my Voice, and I'll never touch Marshall again considering the risk of losing app support. Nice strategy with customers!: now I'm a Denon and Klipsch fanboy. Bye.