
Mykola Krylevych
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You really have to try hard to find customer support this bad. I tried to sign up and found out that I can't validate my identity because of bureaucracy. I have three pages of my visa, but it isn't valid for the Trade Republic app. Without identity verification, I can't use the in-app support. After some time, I found out that I forgot my PIN. I used the contact form, which, in theory, should have sent me an email, but it didn't.

Daria Fleur
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Die App an sich ist gut, solange man kein Support braucht. Mit den Support über chat komme ich leider nicht weiter. Aber die App an sich ist gut
4 користувачі вважають цей відгук корисним

Денис Супрун
- Позначити відгук як неприйнятний
After receiving a letter saying I needed to provide additional documents, I went into the app. But I couldn't use my fingerprint, and then I found that I forgot my own PIN. And it would be good if I had the opportunity to restore it. But it is impossible. Due to an incompletely activated account, I do not receive an SMS to confirm the number. It is impossible to resolve anything via email because they ask you to submit a request through the app. But I can't do it because the account is not acti
2 користувачі вважають цей відгук корисним